#112005

Shipping Service Returns Unexpected 500 Status Code

Errorrust

Events

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{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"500","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"9f95422d","is_framework":false,"level":null,"mechanism":null,"message":"Unexpected status code","os":null,"parent_hash":"b59257a8","parent_span_id":"4ad5f3e80e4f4671","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"Unexpected status code","root_error_type":"500","runtime":"rust","service_name":"shipping","session_id":null,"shape_hash":null,"span_id":"8c533330041981a6","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"99df02c4d50b3462f7bc668c67366a9e","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-08-27T09:26:58.226158943Z"}

## Shipping Service Returns Unexpected 500 Status Code

- Type: runtime_exception
- Severity: info
- Service: shipping

```
500: Unexpected status code

```

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Highlights

trace.id: 99df02c4d50b3462f7bc668c67366a9e

Contexts

Runtime

runtime: rust
service: shipping

Trace

trace.id: 99df02c4d50b3462f7bc668c67366a9e
span.id: 8c533330041981a6
parent_span.id: 4ad5f3e80e4f4671

Error details

Error message

Unexpected status code

No stack trace in this event. The rust SDK reported this exception without frames.

Inspect the trace and service calls

Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.