#112036

Payment Service Hits gRPC Deadline Exceeded After 600 Seconds

Errornodejs

Events

Users0

Error Frequency

Event

Occurrence First Recent Recommended

JSON

Markdown

{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"Error","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"76638c63","is_framework":false,"level":null,"mechanism":null,"message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,name resolution: 0.001s,metadata filters: 0.001s,remote_addr=10.43.226.255:8013","os":null,"parent_hash":"925e1caa","parent_span_id":"b45725b0be72b6e2","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,name resolution: 0.001s,metadata filters: 0.001s,remote_addr=10.43.226.255:8013","root_error_type":"Error","runtime":"nodejs","service_name":"payment","session_id":null,"shape_hash":null,"span_id":"d0e94c05a14468cd","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"17cd10403b697f3a56701efde797470b","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-08-27T15:49:51.323Z"}

## Payment Service Hits gRPC Deadline Exceeded After 600 Seconds

- Type: runtime_exception
- Severity: critical
- Service: payment

```
Error: 4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,name resolution: 0.001s,metadata filters: 0.001s,remote_addr=10.43.226.255:8013

```

Jump to:Highlights Contexts Error details Tags Event grouping Trace Logs All events

Highlights

trace.id: 17cd10403b697f3a56701efde797470b

Contexts

Runtime

runtime: nodejs
service: payment

Trace

trace.id: 17cd10403b697f3a56701efde797470b
span.id: d0e94c05a14468cd
parent_span.id: b45725b0be72b6e2

Error details

Error message

4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,name resolution: 0.001s,metadata filters: 0.001s,remote_addr=10.43.226.255:8013

No stack trace in this event. The nodejs SDK reported this exception without frames.

Inspect the trace and service calls

Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

normalized: {integer} DEADLINE_EXCEEDED: Deadline exceeded after {float}s,name resolution: {float}s,metadata filters: {float}s,remote_addr={ipv4}{port}
fingerprint: 76638c63
across routes: 925e1caa

Trace

Logs

Open in Explorer