#112445

Error in Recommendation Service get_product_list Span Raises ERROR Status

Log PatternERROR1 all time

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{"first_seen_at":"2026-10-07T21:35:46.742048Z","log_level":null,"log_pattern":"kind;neutral⇒internal span_name;neutral⇒get_product_list status;badge-error⇒ERROR status;right-badge-error⇒ERROR duration;right-badge-neutral⇒<*> s session;right-badge-neutral⇒<*> user name;right-badge-neutral⇒Demo shopper db{integer} user id;right-badge-neutral⇒<*>","occurrence_count":1,"pattern_hash":"5b2cd4a9","sample_message":"kind;neutral⇒internal span_name;neutral⇒get_product_list status;badge-error⇒ERROR attributes;text-textWeak⇒{\"demo\":{\"feature_flag\":{\"recommendation_cache\":false}},\"server\":{\"address\":\"recommendation\"},\"session\":{\"id\":\"fe32d32f-aa67-4787-9fac-c0af8dd9ca70\"},\"user\":{\"full_name\":\"Demo shopper db727845\",\"id\":\"db727845-9197-4028-b804-6061a8476ebe\"}} status;right-badge-error⇒ERROR duration;right-badge-neutral⇒7.8 s session;right-badge-neutral⇒fe32d32f-aa67-4787-9fac-c0af8dd9ca70 user name;right-badge-neutral⇒Demo shopper db727845 user id;right-badge-neutral⇒db727845-9197-4028-b804-6061a8476ebe","service_name":"recommendation","source_field":"summary"}

## Error in Recommendation Service get_product_list Span Raises ERROR Status

- Type: log_pattern
- Severity: critical
- Service: recommendation

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Log pattern

Event summary

internalget_product_listERRORERROR<*> s<*> userDemo shopper db{integer} user<*>

Event sample

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internalget_product_listERROR{"demo":{"feature_flag":{"recommendation_cache":false}},"server":{"address":"recommendation"},"session":{"id":"fe32d32f-aa67-4787-9fac-c0af8dd9ca70"},"user":{"full_name":"Demo shopper db727845","id":"db727845-9197-4028-b804-6061a8476ebe"}}ERROR7.8 sfe32d32f-aa67-4787-9fac-c0af8dd9ca70 userDemo shopper db727845 userdb727845-9197-4028-b804-6061a8476ebe

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