#112088

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Critical: Deadline Exceeded in Payment Service After 600s

Errornodejs

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{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"Error","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"28b37b6c","is_framework":false,"level":null,"mechanism":null,"message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,time to current attempt start: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013","os":null,"parent_hash":"d95cb473","parent_span_id":"163f2978d29d223e","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,time to current attempt start: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013","root_error_type":"Error","runtime":"nodejs","service_name":"payment","session_id":null,"shape_hash":null,"span_id":"3eee9d8d62ae9cc8","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"17cd10403b697f3a56701efde797470b","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-08-29T09:40:37.174Z"}

## Critical: Deadline Exceeded in Payment Service After 600s

- Type: runtime_exception
- Severity: info
- Service: payment

```
Error: 4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,time to current attempt start: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013

```

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Highlights

trace.id: 17cd10403b697f3a56701efde797470b

Contexts

Runtime

runtime: nodejs
service: payment

Trace

trace.id: 17cd10403b697f3a56701efde797470b
span.id: 3eee9d8d62ae9cc8
parent_span.id: 163f2978d29d223e

Error details

Error message

4 DEADLINE_EXCEEDED: Deadline exceeded after 600.000s,time to current attempt start: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013

No stack trace in this event. The nodejs SDK reported this exception without frames.

Inspect the trace and service calls

Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

normalized: {integer} DEADLINE_EXCEEDED: Deadline exceeded after {float}s,time to current attempt start: {float}s,LB pick: {float}s,remote_addr={ipv4}{port}
fingerprint: 28b37b6c
across routes: d95cb473

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