#112037

Critical: Payment Service Request Exceeds 600s Deadline

Errornodejs

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{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"Error","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"4adef7d3","is_framework":false,"level":null,"mechanism":null,"message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 599.998s,time to current attempt start: 0.001s,remote_addr=10.43.226.255:8013","os":null,"parent_hash":"6b0e0a9f","parent_span_id":"d0e94c05a14468cd","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 599.998s,time to current attempt start: 0.001s,remote_addr=10.43.226.255:8013","root_error_type":"Error","runtime":"nodejs","service_name":"payment","session_id":null,"shape_hash":null,"span_id":"014c4f07bbe26223","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"17cd10403b697f3a56701efde797470b","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-08-27T15:59:56.329Z"}

## Critical: Payment Service Request Exceeds 600s Deadline

- Type: runtime_exception
- Severity: critical
- Service: payment

```
Error: 4 DEADLINE_EXCEEDED: Deadline exceeded after 599.998s,time to current attempt start: 0.001s,remote_addr=10.43.226.255:8013

```

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Highlights

trace.id: 17cd10403b697f3a56701efde797470b

Contexts

Runtime

runtime: nodejs
service: payment

Trace

trace.id: 17cd10403b697f3a56701efde797470b
span.id: 014c4f07bbe26223
parent_span.id: d0e94c05a14468cd

Error details

Error message

4 DEADLINE_EXCEEDED: Deadline exceeded after 599.998s,time to current attempt start: 0.001s,remote_addr=10.43.226.255:8013

No stack trace in this event. The nodejs SDK reported this exception without frames.

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Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

normalized: {integer} DEADLINE_EXCEEDED: Deadline exceeded after {float}s,time to current attempt start: {float}s,remote_addr={ipv4}{port}
fingerprint: 4adef7d3
across routes: 6b0e0a9f

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