#112446

Product Catalog ListProducts RPC Returns INTERNAL Errors 5 Times

Log PatternERROR5 all time

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{"first_seen_at":"2026-10-07T21:35:49.249547Z","log_level":null,"log_pattern":"request_type;neutral⇒incoming <*> <*> status;badge-error⇒ERROR status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒<*> <*> session;right-badge-neutral⇒<*> user name;right-badge-neutral⇒Demo shopper <*> user id;right-badge-neutral⇒<*>","occurrence_count":5,"pattern_hash":"88a3b202","sample_message":"request_type;neutral⇒incoming rpc.method;neutral⇒oteldemo.ProductCatalogService/ListProducts span_name;neutral⇒oteldemo.ProductCatalogService/ListProducts status;badge-error⇒ERROR attributes;text-textWeak⇒{\"rpc\":{\"method\":\"oteldemo.ProductCatalogService/ListProducts\",\"response\":{\"status_code\":\"INTERNAL\"},\"system\":{\"name\":\"grpc\"}},\"server\":{\"address\":\"10.42.0.175\",\"port\":8080},\"session\":{\"id\":\"fe32d32f-aa67-4787-9fac-c0af8dd9ca70\"},\"user\":{\"full_name\":\"Demo shopper db727845\",\"id\":\"db727845-9197-4028-b804-6061a8476ebe\"}} status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒7.8 s session;right-badge-neutral⇒fe32d32f-aa67-4787-9fac-c0af8dd9ca70 user name;right-badge-neutral⇒Demo shopper db727845 user id;right-badge-neutral⇒db727845-9197-4028-b804-6061a8476ebe","service_name":"product-catalog","source_field":"summary"}

## Product Catalog ListProducts RPC Returns INTERNAL Errors 5 Times

- Type: log_pattern
- Severity: critical
- Service: product-catalog

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Log pattern

Event summary

incoming <*> <*>ERRORERRORrpc<*> <*><*> userDemo shopper <*> user<*>

Event sample

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incomingoteldemo.ProductCatalogService/ListProductsoteldemo.ProductCatalogService/ListProductsERROR{"rpc":{"method":"oteldemo.ProductCatalogService/ListProducts","response":{"status_code":"INTERNAL"},"system":{"name":"grpc"}},"server":{"address":"10.42.0.175","port":8080},"session":{"id":"fe32d32f-aa67-4787-9fac-c0af8dd9ca70"},"user":{"full_name":"Demo shopper db727845","id":"db727845-9197-4028-b804-6061a8476ebe"}}ERRORrpc7.8 sfe32d32f-aa67-4787-9fac-c0af8dd9ca70 userDemo shopper db727845 userdb727845-9197-4028-b804-6061a8476ebe

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