#112453

Product Catalog GetProduct RPC Returns NOT_FOUND Errors in Frontend

Log PatternERROR4 all time

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{"first_seen_at":"2026-10-07T21:36:18.322638Z","log_level":null,"log_pattern":"request_type;neutral⇒outgoing <*> rpc.service;neutral⇒oteldemo.ProductCatalogService <*> status;badge-error⇒ERROR status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒<*> <*> session;right-badge-neutral⇒<*> user name;right-badge-neutral⇒Demo shopper <*> user id;right-badge-neutral⇒<*>","occurrence_count":4,"pattern_hash":"18904dc4","sample_message":"request_type;neutral⇒outgoing rpc.method;neutral⇒GetProduct rpc.service;neutral⇒oteldemo.ProductCatalogService span_name;neutral⇒grpc.oteldemo.ProductCatalogService/GetProduct status;badge-error⇒ERROR attributes;text-textWeak⇒{\"grpc\":{\"error_message\":\"5 NOT_FOUND: Product Not Found: 6E92ZMYYFZ\",\"error_name\":\"Error\"},\"rpc\":{\"grpc\":{\"status_code\":5},\"method\":\"GetProduct\",\"service\":\"oteldemo.ProductCatalogService\",\"system\":\"grpc\"},\"server\":{\"address\":\"product-catalog\",\"port\":8080},\"session\":{\"id\":\"fe32d32f-aa67-4787-9fac-c0af8dd9ca70\"},\"user\":{\"full_name\":\"Demo shopper db727845\",\"id\":\"db727845-9197-4028-b804-6061a8476ebe\"}} status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒8.7 s session;right-badge-neutral⇒fe32d32f-aa67-4787-9fac-c0af8dd9ca70 user name;right-badge-neutral⇒Demo shopper db727845 user id;right-badge-neutral⇒db727845-9197-4028-b804-6061a8476ebe","service_name":"frontend","source_field":"summary"}

## Product Catalog GetProduct RPC Returns NOT_FOUND Errors in Frontend

- Type: log_pattern
- Severity: critical
- Service: frontend

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Log pattern

Event summary

outgoing <*>oteldemo.ProductCatalogService <*>ERRORERRORrpc<*> <*><*> userDemo shopper <*> user<*>

Event sample

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outgoingGetProductoteldemo.ProductCatalogServicegrpc.oteldemo.ProductCatalogService/GetProductERROR{"grpc":{"error_message":"5 NOT_FOUND: Product Not Found: 6E92ZMYYFZ","error_name":"Error"},"rpc":{"grpc":{"status_code":5},"method":"GetProduct","service":"oteldemo.ProductCatalogService","system":"grpc"},"server":{"address":"product-catalog","port":8080},"session":{"id":"fe32d32f-aa67-4787-9fac-c0af8dd9ca70"},"user":{"full_name":"Demo shopper db727845","id":"db727845-9197-4028-b804-6061a8476ebe"}}ERRORrpc8.7 sfe32d32f-aa67-4787-9fac-c0af8dd9ca70 userDemo shopper db727845 userdb727845-9197-4028-b804-6061a8476ebe

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