#112125

Shipping Quote Failure: EOF from Shipping Service in Checkout

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Events

Users5

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{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"*errors.errorString","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"e03848c6","is_framework":false,"level":null,"mechanism":null,"message":"shipping quote failure: failed POST to shipping service: Post \"http://shipping:8080/get-quote\": EOF","os":null,"parent_hash":"f90cccd9","parent_span_id":"23102751126cea9f","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"shipping quote failure: failed POST to shipping service: Post \"http://shipping:8080/get-quote\": EOF","root_error_type":"*errors.errorString","runtime":"go","service_name":"checkout","session_id":null,"shape_hash":null,"span_id":"83e2fb2cf72302a7","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"04e7b47db51779ef865e067188cc60c5","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-09-02T08:04:30.107801633Z"}

## Shipping Quote Failure: EOF from Shipping Service in Checkout

- Type: runtime_exception
- Severity: critical
- Service: checkout

```
*errors.errorString: shipping quote failure: failed POST to shipping service: Post "http://shipping:8080/get-quote": EOF

```

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Highlights

trace.id: 04e7b47db51779ef865e067188cc60c5

Contexts

Runtime

runtime: go
service: checkout

Trace

trace.id: 04e7b47db51779ef865e067188cc60c5
span.id: 83e2fb2cf72302a7
parent_span.id: 23102751126cea9f

Error details

Error message

shipping quote failure: failed POST to shipping service: Post "http://shipping:8080/get-quote": EOF

No stack trace in this event. The go SDK reported this exception without frames.

Inspect the trace and service calls

Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

normalized: shipping quote failure: failed POST to shipping service: Post "http://shipping{port}/get-quote": EOF
fingerprint: e03848c6
across routes: f90cccd9

Trace

Logs

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