#112257

Critical: Payment Service Deadline Exceeded After 600 Seconds

Errornodejs

Events

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JSON

Markdown

{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"Error","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"19108a30","is_framework":false,"level":null,"mechanism":null,"message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 599.999s,name resolution: 0.002s,metadata filters: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013","os":null,"parent_hash":"3e9a77fe","parent_span_id":"6229e0a7805189c2","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"4 DEADLINE_EXCEEDED: Deadline exceeded after 599.999s,name resolution: 0.002s,metadata filters: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013","root_error_type":"Error","runtime":"nodejs","service_name":"payment","session_id":null,"shape_hash":"c49b9d85","span_id":"b103ed83a07f0cfa","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"17cd10403b697f3a56701efde797470b","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-09-19T03:17:29.94Z"}

## Critical: Payment Service Deadline Exceeded After 600 Seconds

- Type: runtime_exception
- Severity: critical
- Service: payment

```
Error: 4 DEADLINE_EXCEEDED: Deadline exceeded after 599.999s,name resolution: 0.002s,metadata filters: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013

```

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Highlights

trace.id: 17cd10403b697f3a56701efde797470b

Contexts

Runtime

runtime: nodejs
service: payment

Trace

trace.id: 17cd10403b697f3a56701efde797470b
span.id: b103ed83a07f0cfa
parent_span.id: 6229e0a7805189c2

Error details

Error message

4 DEADLINE_EXCEEDED: Deadline exceeded after 599.999s,name resolution: 0.002s,metadata filters: 0.001s,LB pick: 0.001s,remote_addr=10.43.226.255:8013

No stack trace in this event. The nodejs SDK reported this exception without frames.

Inspect the trace and service calls

Event grouping

Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

normalized: {integer} DEADLINE_EXCEEDED: Deadline exceeded after {float}s,name resolution: {float}s,metadata filters: {float}s,LB pick: {float}s,remote_addr={ipv4}{port}
fingerprint: 19108a30
across routes: 3e9a77fe
same shape: c49b9d85

Trace

Logs

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