#111894

Critical: product-catalog throws “Product Not Found” for OLJCESPC7Z

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{"attachments":null,"browser":null,"device":null,"endpoint_hash":null,"environment":null,"error_type":"Error","geo_city":null,"geo_country":null,"geo_region":null,"handled":null,"hash":"0cabab69","is_framework":false,"level":null,"mechanism":null,"message":"Product Not Found: OLJCESPC7Z","os":null,"parent_hash":"5dd75f31","parent_span_id":"b1c36d4bc067db36","project_id":"00000000-0000-0000-0000-000000000000","release":null,"request_headers":null,"request_method":null,"request_path":null,"root_error_message":"Product Not Found: OLJCESPC7Z","root_error_type":"Error","runtime":"go","service_name":"product-catalog","session_id":null,"shape_hash":null,"span_id":"8514a80d35af81c6","stack_trace":"","technology":null,"tenant_name":null,"thread_id":null,"thread_name":null,"trace_id":"737b42f1e18a774f98a448d6dc489760","url_full":null,"url_query":null,"user_agent":null,"user_email":null,"user_id":null,"user_ip":null,"user_name":null,"when":"2026-08-02T18:18:52.459965289Z"}

## Critical: product-catalog throws “Product Not Found” for OLJCESPC7Z

- Type: runtime_exception
- Severity: critical
- Service: product-catalog

```
Error: Product Not Found: OLJCESPC7Z

```

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Highlights

trace.id: 737b42f1e18a774f98a448d6dc489760

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Runtime

runtime: go
service: product-catalog

Trace

trace.id: 737b42f1e18a774f98a448d6dc489760
span.id: 8514a80d35af81c6
parent_span.id: b1c36d4bc067db36

Error details

Error message

Product Not Found: OLJCESPC7Z

No stack trace in this event. The go SDK reported this exception without frames.

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Events join this issue when their fingerprint matches: the error type, the message with volatile parts (ids, numbers, hex) replaced, the service, the span name, and the in-app frames.

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