Runtime failure: product-catalog cannot connect to products DB (5432)
CRITICALError
Error Frequency
Error Details
First seen:3 weeks ago
Last seen:3 weeks ago
Stack:go
Service:product-catalog
Stack Tracefailed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused
Error message
failed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused
No stack trace captured — common for browser console errors. Check the User Journey for the events that led up to it.
Activity
User journey16 events before error
Aug 2, 18:15:53user_get_recommendations
+0sGET
+0sGET
+0srouter frontend egress
+2m 58sGET /api/recommendations
+2m 58sexecuting api route (pages) /api/recommendations
+2m 58soteldemo.RecommendationService/ListRecommendations
+3m 2sfeature_flag.evaluation
+3m 2sget_product_list
_InactiveRpcError: <_InactiveRpcError of RPC that terminated with:
status = StatusCode.INTERNAL
details = "failed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused"
debug_error_string = "UNKNOWN:Error received from peer {grpc_status:13, grpc_message:"failed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused"}"
>
+3m 2soteldemo.ProductCatalogService/ListProducts
_InactiveRpcError: <_InactiveRpcError of RPC that terminated with:
status = StatusCode.INTERNAL
details = "failed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused"
debug_error_string = "UNKNOWN:Error received from peer {grpc_status:13, grpc_message:"failed to load products: failed to query products: dial tcp 10.43.98.203:5432: connect: connection refused"}"
>
+3m 2soteldemo.RecommendationService/ListRecommendations
+3m 2sexception
+3m 2sexception
+3m 2sexception
+3m 2sexception
+3m 2sexception
Issue events
Trace Breakdown
12Spans
8Errors
3.0 mDuration
load-generator
frontend-proxy
frontend
recommendation
product-catalog
Service / Span
load-generatoruser_get_recommendations
load-generatorGET http://frontend-proxy:8080/api/recommendations?productIds=LS4PSXUNUM
frontend-proxyGET http://frontend-proxy:8080/api/recommendations?productIds=LS4PSXUNUM
frontend-proxyrouter frontend egress
frontendGET /api/recommendations
frontendGET /api/recommendations
!frontendexecuting api route (pages) /api/recommendations
frontendoteldemo.RecommendationService/ListRecommendations
!recommendationoteldemo.RecommendationService/ListRecommendations
!recommendationget_product_list
!recommendationoteldemo.ProductCatalogService/ListProducts
product-catalogoteldemo.ProductCatalogService/ListProducts
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