#112444

New ERROR RPC Pattern: ListProducts Fails in Recommendation Service

Log PatternERROR1 all time

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{"first_seen_at":"2026-10-07T21:35:46.72686Z","log_level":null,"log_pattern":"request_type;neutral⇒outgoing rpc.method;neutral⇒ListProducts rpc.service;neutral⇒oteldemo.ProductCatalogService span_name;neutral⇒/oteldemo.ProductCatalogService/ListProducts status;badge-error⇒ERROR status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒<*> s session;right-badge-neutral⇒<*> user name;right-badge-neutral⇒Demo shopper db{integer} user id;right-badge-neutral⇒<*>","occurrence_count":1,"pattern_hash":"0d1c4ede","sample_message":"request_type;neutral⇒outgoing rpc.method;neutral⇒ListProducts rpc.service;neutral⇒oteldemo.ProductCatalogService span_name;neutral⇒/oteldemo.ProductCatalogService/ListProducts status;badge-error⇒ERROR attributes;text-textWeak⇒{\"rpc\":{\"grpc\":{\"status_code\":13},\"method\":\"ListProducts\",\"service\":\"oteldemo.ProductCatalogService\",\"system\":{\"name\":\"grpc\"}},\"server\":{\"address\":\"recommendation\"},\"session\":{\"id\":\"fe32d32f-aa67-4787-9fac-c0af8dd9ca70\"},\"user\":{\"full_name\":\"Demo shopper db727845\",\"id\":\"db727845-9197-4028-b804-6061a8476ebe\"}} status;right-badge-error⇒ERROR protocol;right-badge-neutral⇒rpc duration;right-badge-neutral⇒7.8 s session;right-badge-neutral⇒fe32d32f-aa67-4787-9fac-c0af8dd9ca70 user name;right-badge-neutral⇒Demo shopper db727845 user id;right-badge-neutral⇒db727845-9197-4028-b804-6061a8476ebe","service_name":"recommendation","source_field":"summary"}

## New ERROR RPC Pattern: ListProducts Fails in Recommendation Service

- Type: log_pattern
- Severity: info
- Service: recommendation

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Log pattern

Event summary

outgoingListProductsoteldemo.ProductCatalogService/oteldemo.ProductCatalogService/ListProductsERRORERRORrpc<*> s<*> userDemo shopper db{integer} user<*>

Event sample

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outgoingListProductsoteldemo.ProductCatalogService/oteldemo.ProductCatalogService/ListProductsERROR{"rpc":{"grpc":{"status_code":13},"method":"ListProducts","service":"oteldemo.ProductCatalogService","system":{"name":"grpc"}},"server":{"address":"recommendation"},"session":{"id":"fe32d32f-aa67-4787-9fac-c0af8dd9ca70"},"user":{"full_name":"Demo shopper db727845","id":"db727845-9197-4028-b804-6061a8476ebe"}}ERRORrpc7.8 sfe32d32f-aa67-4787-9fac-c0af8dd9ca70 userDemo shopper db727845 userdb727845-9197-4028-b804-6061a8476ebe

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